This new feature, which could be very bad for your bank balance, is called Carts and offers an easy way to buy multiple items from an online or local store.
With carts, people can browse a catalog, select multiple products, and send the order as one message to the business. WhatsApp is hoping that this will make it simpler for businesses to keep track of order inquiries, manage requests from customers, and close sales.
Facebook CEO Mark Zuckerberg announced the integration of shopping into the group’s popular WhatsApp messaging service.
In a social media post on Tuesday (June 22), Zuckerberg said users will soon be able to view a store on WhatsApp so they can chat with a business before purchasing something.
He added that businesses only need to set up their store once for it to work on Facebook, Instagram and WhatsApp.
The announcement is part of an ongoing push by Facebook-owned businesses, with Instagram also introducing a new feature that will allow users to purchase products by searching for an image.
In a post on WhatsApp’s blog earlier in June, the messaging service said it will also introduce a number of updates that will make it easier for businesses to get started and for people to chat with those businesses easily.
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